Why Starfield

Our goal is to revolutionize the way managers lead their teams. By giving managers tools to easily provide more frequent guidance and feedback, and simplifying how and when competencies are used, all employees are enabled to reach their full potential.

Our Driving Principles

Save Time
Provide Quicker & More Frequent Interactions & Feedback

Simplify
Configure Only the Features Users Need

Be Consistent & Relevant
Use an Interface, Process, and Terminolgy that is Familiar

Increase Visibility
Provide Greater Awareness to Strengths and Development Opportunities

Empower
Encourage Self-Directed Career Advancement

Our Client Success Model

Our Team

  • Staff Resources Committed to Understanding & Meeting your Needs from Pre-Sale through Implementation
  • Dedicated Account Manager, Familiar with your Business, Processes, Terminology and Configuration
  • Defined Escalation Path, Ensuring 24x7 Responsiveness

Our Approach

  • Provide Close Involvement in Roadmap Process
  • Encourage Participation in Client Advisory Council
  • Track & Prioritize Submitted Requests via Automated Tools
  • Hold Regular Executive and Administrative Level Meetings to Discuss Product Priorities
  • Facilitate Interaction with Other Starfield Clients to Discuss Best Practices

Our Technology

  • Rapidly Deployed in a Phased Approach to Increase End User Adoption
  • Highly Configurable, Utilizing Only the Functionality You Need to Minimize Training & Change Management*

 

*According to 2010 Bersin Talent Management Systems Customer Satisfaction Study:

  • Generally, the smaller and less complex the Talent Management System (“TMS”) implementation, the higher the satisfaction
  • Most buyers only use a fraction of the functionality of their TMS